Krystal Cancun

Krystal International Vacation Club Cancun – Cancun

Krystal Cancun lobbyKrystal Cancun lobby

The Krystal Cancun resort rises above the Caribbean Sea, within one block of nearby restaurants, shopping malls, nightlife, and the Cancún Convention Center.

This resort provides a fitness center that includes a sauna, steam room, and rooms for massage (surcharge). It also offers body treatments, facials, and a small fitness room. Adjacent is a glassed-in five-person spa tub in a garden.


All-Inclusive food and beverages
Buffet breakfastA la carte or buffet lunchDinnerAll-day snack foodsUnlimited domestic and selected international beverages24-hour room service (limited menu from 11 PM-7 AM)Set-menu dinners at select Cancún restaurantsRestaurant and bar gratuitiesBottled water in guestroomsTaxes and gratuities for all plan inclusions
Not included: Lobster, shrimp, and fine cuts of meat at hotel’s restaurants; gala dinner surcharges for Christmas and New Year’s Eve; beverages with set-menu dinners at select Cancún restaurants; transportation to Cancún restaurants for dine-out program; wine by the bottle; in-room minibar items; drinks at Bulldog Café disco; gift shop foods and beverages.

Krystal Cancun beachKrystal Cancun beach

Scroll down to the Dining section for restaurant/menu details.

All-Inclusive discounted amenities
US$10 discount at Bulldog Nightclub bar
Not included: Restrictions may apply at private events.

Activities and equipment
Water sports
Activities at hotel marina
Land sportsDaytime recreation activitiesAccess to fitness center

General Information about Krystal Cancun

What to expect: This family-friendly resort, completely renovated in June 2007, attracts guests seeking walking-distance access to Cancún’s principal shopping, dining, and entertainment center, which is about a block away.

Krystal Cancun beachKrystal Cancun beach

Amenity highlights: The resort offers a freeform pool with a waterfall and swim-up bar and an adjacent spa tub and children’s pool. A sand terrace is furnished with lounge chairs for sunbathing. Thatched-roof palapas offer shade, and Bali-style daybeds and hammocks are aligned to maximize sublime views.

Insider tip: When winds create waves on the resort’s side of Punta Cancún, guests can walk over to the bay side of the point, where they will usually find calm water along a public beach.

Swimming pool – outdoor
Poolside bar
Swim-up bar
Swimming pool – children’s
Spa tub
Massage – treatment room(s)
Steam room
Concierge desk
Complimentary newspapers in lobby
Health club
Fitness facilities
Restaurant(s) in hotel
Parking (free)
Self parking
Banquet facilities
Conference room(s)
Meeting rooms (small groups)
Internet access in public areas – complimentary
Internet access – wireless
Audio-visual equipment
Business services
Multilingual staff
24-hour front desk
Security guard
Safe-deposit box – front desk
Currency exchange
Medical assistance available
Tour assistance
Hair salon
Gift shops or newsstand
Shopping on site
Beauty services
Dry cleaning/laundry service
Television in lobby
Air-conditioned public areas
Number of floors: 8
Wedding services
Number of rooms: 453
Room service
Number of buildings/towers 4

Rooms and Room Amenities

Rooms are offered in the European Plan (no meals) or Full Meal Plan (includes meals and beverages). Guests booking Meal and Beverage rooms will not be charged extra for meals, drinks, room service for dinner, set-menu dinners at select restaurants in Cancún, and gratuities at restaurants and bars. See below for more details.

Meal and Beverage details

Three meals dailyAll-day snack foodsUnlimited domestic and selected international beverages24-hour room service (limited menu from 11 PM-7 AM)Set-menu dinners at select Cancún restaurantsRestaurant and bar gratuitiesWaived cover charge at Bulldog Café disco (restriction may apply) Not included: Lobster, shrimp, and fine cuts of meat at hotel’s restaurants; gala dinner surcharges for Christmas and New Year’s Eve; beverages with set-menu dinners at select Cancún restaurants; transportation to Cancún restaurants for dine-out program; wine by the bottle; in-room minibar items; drinks at Bulldog Café disco; gift shop foods and beverages.Scroll down to the Dining section for restaurant/menu details.Krystal Cancun offers 325 spacious guestrooms in an eight-story tower. Rooms, renovated in June 2007, include trendy furnishings, spring-box mattresses, and two-chair dining sets. Rooms do not include balconies, but windows provide views of the Caribbean Sea or over Punta Cancun. The barefoot-friendly guestrooms include marble floors and marble bathrooms with shower/tub combinations.All rooms provide 27-inch TVs with cable and complimentary wireless Internet access.Krystal Cancun offers 18 rooms for couples who wish to enjoy adults-only, ocean accommodations. These room types include amenities, discounts and preferential benefits for couples and honeymooners.Krystal Club rooms, located on the top two floors of the hotel, provide extra amenities, including upgraded in-room amenities, access to an exclusive rooftop terrace, and a concierge-staffed lounge. In the lounge, guests enjoy a Continental breakfast, coffee and pastries during the day, and evening appetizers and house wine.
Wireless Internet access
Cable/satellite television channels
Pay movies
Climate control
Air conditioning
Blackout drapes/curtains
Internet access (complimentary)
Direct-dial phone
Coffee/tea maker
Wake-up calls
Turndown service (on request)
Makeup/shaving mirror
Shower/tub combination
Complimentary toiletries
In-room childcare (surcharge)
Electronic/magnetic keys
In-room safe
Iron/ironing board (on request)
Clock radio
Window opens
Rollaway beds
Cribs (infant beds) available

No Complaints!

For those looking to enjoy Cancun’s beautiful beaches, and happening nightlife, Krystal Cancun is where you want to be.

Nobody complains about our central location, stunning views, or the fabulous restaurants.

Guests booking Meal and Beverage rooms will not be charged for the majority of meals and beverages at the following restaurants. Guests booking any other room categories will be charged for meals and beverages at the following restaurants (scroll up to the Rooms section for more information).

Aquamarina – Breakfast and dinner are served in this lively air-conditioned restaurant with pool/ocean view. The breakfast buffet consists of a wide variety of international as well as traditional Mexican dishes. At night an à la carte menu is offered.

Sample dinner menu for Aquamarina
Seafood cocktailQuesadillas with mushroomsArrachera-style steak with melted cheese Main courses:Fillet mignon or rib-eye steakPastaFajitasOmeletsVeracruz-style fishBeef tacosChicken enchiladasTex-Mex-style steak Desserts:Assorted pastries, ice creams

El Mortero – Hacienda-style meals including traditional Mexican dishes and a popular fish grill. Mariachi band. Dress code: Long pants, sleeved shirts, closed-toe shoes for men.

Las Velas Restaurant – Menu includes snacks as well as buffet and a la carte lunch. Specializing in surf and turf. Located next to the pool. Open late morning to early evening.

Beach Club – Beach bar open mid-morning to early evening for beer, tropical drinks.

Lobby Bar – Bar/lounge with big-screen TV. Open late morning to late night.

A 137-meter (150-yard) sundeck overlooking the Caribbean Sea features a 68.5-meter-long (75-yard) freeform pool with a waterfall at one end, a swim-up bar at the other end, and an infinity edge in the middle. Adjacent to the waterfall end is a jetted tub and a 3.5-meter-diameter (12-foot) children’s pool near a grass playground. Guests are provided towels next to the kids club.

During the winter, the shallow beach in front of the hotel disappears, but it builds up again in spring and summer. In place of the beach, there’s a sand terrace furnished with lounge chairs for sunbathing and thatched-roof palapas for shade.

An independent operator, AquaWorld, maintains a desk at the hotel for booking fishing trips and scuba diving/snorkeling excursions and for scuba-diving instruction. AquaWorld’s main center is a marina 6.5 km (4 mi) away on Nichupté Lagoon, where many watersports are available, including kayaks, personal watercraft, sailboats, and parasailing and windsurfing gear. Other independent operators on the beach nearby sometimes rent personal watercraft and arrange parasailing flights.

The prestigious Cancún Golf Club at Pok-Ta-Pok, designed by Robert Trent Jones Jr., is just 2 km (1.25 mi) away.

The recreational activities listed below are available either on site or near the resort; fees may apply.

Golfing nearby
Golf – driving range nearby
Golf – miniature nearby
Windsurfing nearby
Snorkeling on site
Surfing/boogie boarding on site
Swimming on site
Sailing nearby
Scuba diving on site
Personal watercraft nearby
Volleyball on site
Aerobics on site
Parasailing nearby
Fishing nearby
Playground on site


42 Responses to Krystal Cancun

  1. Marylea says:

    Only health care reliable upsizing

  2. Azel Prather Sr. says:

    Hello I was going to purchase a deal of of DealTicker but I wanted to be sure that this was indeed the Hotel that they listed as I am a little weary about purchasing things off the internet. With that been said me and my wife will be celebrating our 10th Anniversary so I need to make sure everything is perfect. I read some reviews and people seem to love the resort. I do have a few questions if I purchase this deal what what hotel will we stay in Tower A or B and what is the difference? I would appreciate you getting bacK to me ASAP.

  3. becca says: has some great deals on purchasing or renting these timeshares

  4. sharona says:

    dont deal with them they stoled 12,0000 dolars from me…..

  5. sharona says:

    liers…………the are bunch 0f teaves………….

  6. Anonymous says:

    i agree sharona. they scammed alot of us, the government there protects them

  7. Anonymous says:

    I also agree. I was shown a beautiful two-bedroom suite, and when I tried to visit the next time, I was offered a dump of a room in what looked like a low-budget, dirty hotel. I feel they scammed me out of money, and when you try to ask questions, there is no one to answer them. They are also difficult to contact at all. Stay away from this organization.

  8. Anonymous says:

    More comments. Note that there is no phone number or email address on this site. How do you even contact these people?

  9. Anonymous says:

    This is a bait and switch sales operation. DO NOT PURCHASE FROM OR JOIN THIS RESORT!!!!

  10. Anonymous says:

    Be aware these people are con artists
    You will loose your money and they will threaten to have you thrown in jail – do NOT buy anything from them 5-1-2014

  11. Anonymous says:

    I bought and then googled krystal resorts. I then imediatly recinded the contract acording to mexican law. I even got a signed release of the contract. I bet I will have to fight for my money. We will see. I was a fool. Every thing they said was a lie.

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  16. Willis says:

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  17. Anonymous says:

    Well I own a time share and not with this company and I also sell these at lower prices then, orbitz and all other places, and never had any problems before.

  18. Candy says:

    If your looking to book I can help anyone here with out buying the time share. I already did that, so no need to watch an hour long presentation. Call 708.407.6139

  19. never again says:

    Do NOT purchase anything from these scammers! They are impossible to reach and after all was said and done I paid 10K more than what we agreed to

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