Krystal International Vacation Club Cancun – Cancun
The Krystal Cancun resort rises above the Caribbean Sea, within one block of nearby restaurants, shopping malls, nightlife, and the Cancún Convention Center.
This resort provides a fitness center that includes a sauna, steam room, and rooms for massage (surcharge). It also offers body treatments, facials, and a small fitness room. Adjacent is a glassed-in five-person spa tub in a garden.
All-Inclusive food and beverages
Buffet breakfastA la carte or buffet lunchDinnerAll-day snack foodsUnlimited domestic and selected international beverages24-hour room service (limited menu from 11 PM-7 AM)Set-menu dinners at select Cancún restaurantsRestaurant and bar gratuitiesBottled water in guestroomsTaxes and gratuities for all plan inclusions
Not included: Lobster, shrimp, and fine cuts of meat at hotel’s restaurants; gala dinner surcharges for Christmas and New Year’s Eve; beverages with set-menu dinners at select Cancún restaurants; transportation to Cancún restaurants for dine-out program; wine by the bottle; in-room minibar items; drinks at Bulldog Café disco; gift shop foods and beverages.
Scroll down to the Dining section for restaurant/menu details.
All-Inclusive discounted amenities
US$10 discount at Bulldog Nightclub bar
Not included: Restrictions may apply at private events.
Activities and equipment
Activities at hotel marina
Land sportsDaytime recreation activitiesAccess to fitness center
General Information about Krystal Cancun
What to expect: This family-friendly resort, completely renovated in June 2007, attracts guests seeking walking-distance access to Cancún’s principal shopping, dining, and entertainment center, which is about a block away.
Amenity highlights: The resort offers a freeform pool with a waterfall and swim-up bar and an adjacent spa tub and children’s pool. A sand terrace is furnished with lounge chairs for sunbathing. Thatched-roof palapas offer shade, and Bali-style daybeds and hammocks are aligned to maximize sublime views.
Insider tip: When winds create waves on the resort’s side of Punta Cancún, guests can walk over to the bay side of the point, where they will usually find calm water along a public beach.
Swimming pool – outdoor
Swimming pool – children’s
Massage – treatment room(s)
Complimentary newspapers in lobby
Restaurant(s) in hotel
Meeting rooms (small groups)
Internet access in public areas – complimentary
Internet access – wireless
24-hour front desk
Safe-deposit box – front desk
Medical assistance available
Gift shops or newsstand
Shopping on site
Dry cleaning/laundry service
Television in lobby
Air-conditioned public areas
Number of floors: 8
Number of rooms: 453
Number of buildings/towers 4
Rooms and Room Amenities
Rooms are offered in the European Plan (no meals) or Full Meal Plan (includes meals and beverages). Guests booking Meal and Beverage rooms will not be charged extra for meals, drinks, room service for dinner, set-menu dinners at select restaurants in Cancún, and gratuities at restaurants and bars. See below for more details.
Meal and Beverage details
Three meals dailyAll-day snack foodsUnlimited domestic and selected international beverages24-hour room service (limited menu from 11 PM-7 AM)Set-menu dinners at select Cancún restaurantsRestaurant and bar gratuitiesWaived cover charge at Bulldog Café disco (restriction may apply) Not included: Lobster, shrimp, and fine cuts of meat at hotel’s restaurants; gala dinner surcharges for Christmas and New Year’s Eve; beverages with set-menu dinners at select Cancún restaurants; transportation to Cancún restaurants for dine-out program; wine by the bottle; in-room minibar items; drinks at Bulldog Café disco; gift shop foods and beverages.Scroll down to the Dining section for restaurant/menu details.Krystal Cancun offers 325 spacious guestrooms in an eight-story tower. Rooms, renovated in June 2007, include trendy furnishings, spring-box mattresses, and two-chair dining sets. Rooms do not include balconies, but windows provide views of the Caribbean Sea or over Punta Cancun. The barefoot-friendly guestrooms include marble floors and marble bathrooms with shower/tub combinations.All rooms provide 27-inch TVs with cable and complimentary wireless Internet access.Krystal Cancun offers 18 rooms for couples who wish to enjoy adults-only, ocean accommodations. These room types include amenities, discounts and preferential benefits for couples and honeymooners.Krystal Club rooms, located on the top two floors of the hotel, provide extra amenities, including upgraded in-room amenities, access to an exclusive rooftop terrace, and a concierge-staffed lounge. In the lounge, guests enjoy a Continental breakfast, coffee and pastries during the day, and evening appetizers and house wine.
Wireless Internet access
Cable/satellite television channels
Internet access (complimentary)
Turndown service (on request)
In-room childcare (surcharge)
Iron/ironing board (on request)
Cribs (infant beds) available
For those looking to enjoy Cancun’s beautiful beaches, and happening nightlife, Krystal Cancun is where you want to be.
Nobody complains about our central location, stunning views, or the fabulous restaurants.
Guests booking Meal and Beverage rooms will not be charged for the majority of meals and beverages at the following restaurants. Guests booking any other room categories will be charged for meals and beverages at the following restaurants (scroll up to the Rooms section for more information).
Aquamarina – Breakfast and dinner are served in this lively air-conditioned restaurant with pool/ocean view. The breakfast buffet consists of a wide variety of international as well as traditional Mexican dishes. At night an à la carte menu is offered.
Sample dinner menu for Aquamarina
Seafood cocktailQuesadillas with mushroomsArrachera-style steak with melted cheese Main courses:Fillet mignon or rib-eye steakPastaFajitasOmeletsVeracruz-style fishBeef tacosChicken enchiladasTex-Mex-style steak Desserts:Assorted pastries, ice creams
El Mortero – Hacienda-style meals including traditional Mexican dishes and a popular fish grill. Mariachi band. Dress code: Long pants, sleeved shirts, closed-toe shoes for men.
Las Velas Restaurant – Menu includes snacks as well as buffet and a la carte lunch. Specializing in surf and turf. Located next to the pool. Open late morning to early evening.
Beach Club – Beach bar open mid-morning to early evening for beer, tropical drinks.
Lobby Bar – Bar/lounge with big-screen TV. Open late morning to late night.
A 137-meter (150-yard) sundeck overlooking the Caribbean Sea features a 68.5-meter-long (75-yard) freeform pool with a waterfall at one end, a swim-up bar at the other end, and an infinity edge in the middle. Adjacent to the waterfall end is a jetted tub and a 3.5-meter-diameter (12-foot) children’s pool near a grass playground. Guests are provided towels next to the kids club.
During the winter, the shallow beach in front of the hotel disappears, but it builds up again in spring and summer. In place of the beach, there’s a sand terrace furnished with lounge chairs for sunbathing and thatched-roof palapas for shade.
An independent operator, AquaWorld, maintains a desk at the hotel for booking fishing trips and scuba diving/snorkeling excursions and for scuba-diving instruction. AquaWorld’s main center is a marina 6.5 km (4 mi) away on Nichupté Lagoon, where many watersports are available, including kayaks, personal watercraft, sailboats, and parasailing and windsurfing gear. Other independent operators on the beach nearby sometimes rent personal watercraft and arrange parasailing flights.
The prestigious Cancún Golf Club at Pok-Ta-Pok, designed by Robert Trent Jones Jr., is just 2 km (1.25 mi) away.
The recreational activities listed below are available either on site or near the resort; fees may apply.
Golf – driving range nearby
Golf – miniature nearby
Snorkeling on site
Surfing/boogie boarding on site
Swimming on site
Scuba diving on site
Personal watercraft nearby
Volleyball on site
Aerobics on site
Playground on site